Scott Appalachian Industries, Inc. ensures compliance with Title VI of the Civil Rights Act of 1964; 49 CFR, part 21; related statutes and regulations to the end that no person shall be excluded from participation in or be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance from the U.S. Department of Transportation on the grounds of race, color, or national origin.
Any person who believes he or she has been discriminated against can file a complaint with the appropriate agency:
Any individual may file a Title VI complaint with the below listed entities. It is preferable that complaints be registered at the local level first. Should you feel you have been discriminated against, please contact the local Title VI Coordinator:
Samantha Reagan, Day Services Coordinator , 591 E. Monticello Pk, Huntsville, TN 37756, Ph: 423-663-9300 ext 127 Fax: 423-663-3365
TN Department of Transportation 505 Deaderick Street Suite 1800, James K. Polk Building Nashville, TN 37243- 0347 888.370.3647
TN Human Rights Commission William T. Snodgrass BLD/TN Towers, 23rd Floor, Nashville, TN 37243 800.251.3589
FHWA Office of Civil Rights 1200 New Jersey Ave, S.E., 8th Floor E81-314, Washington, DC
FTA Office of Civil Rights Title VI Coordinator East Building, 5th FloorTCR, 1200 New Jersey AVE, S.E. Washington, DC 20590 888.446.4511
Nondiscrimination Complaint Procedure
These procedures apply to all complaints filed under Title VI of the Civil Rights Act of 1964, relating to any program or activity administered by Scott Appalachian Industries or its sub-recipients, consultants, and/or contractors. Intimidation or retaliation of any kind is prohibited by law.
These procedures do not deny the right of the complainant to file formal complaints with other State or Federal agencies, or to seek private counsel for complaints alleging discrimination. These procedures are part of an administrative process that does not provide for remedies that include punitive damages or compensatory remuneration for the complaint.
Every effort will be made to obtain early resolution of complaints at the lowest level possible. The option of informal mediation meeting(s) between the affected parties and the Title VI Coordinator may be utilized for resolution, at any stage of the process. The Title VI Coordinator will make every effort to pursue a resolution of the complaint. Initial reviews with the complainant and the respondent will request information regarding specifically requested relief and settlement opportunities.
PROCEDURES
Any individual, group of individuals, or entity that believes that they have been subjected to discrimination prohibited by Title VI nondiscrimination provisions may file a written complaint with the Scott Appalachian Industries Title VI Coordinator. A formal complaint must be filed within 180 calendar days of the alleged occurrence or when the alleged discrimination became known to the complainant. The compliant must meet the following requirements.
Complaint shall be in writing and signed by the complainant(s).
Include the date of the alleged act of discrimination (date when the complainant(s) became aware of the alleged discrimination; or the date on which the conduct was discontinued or the latest instance of the conduct).
Present a detailed description of the issues, including the names and job titles of those individuals perceived as parties in the complained-of incident.
Allegations received by fax or e-mail will be acknowledged and processed, once the identity(ies) of the complainant(s) and the intent to proceed with the complaint have been established. The complainant is required to mail a signed, original copy of the fax or e-mail transmittal for Scott Appalachian Industries to be able to process it.
Allegations received by telephone will be reduced to writing and provided to the complainant(s) for confirmation or revision before processing.
Upon receipt of the complaint, the Title VI Coordinator will determine its jurisdiction, acceptability, and needed for additional information, as well as investigate the merit of the complaint if appropriate. Complaints against the Scott Appalachian Industries will be referred to the appropriate State of Federal agency for proper disposition pursuant to their procedures.
In order to be accepted, a complaint must meet the following criteria:
The complaint must be filed within 180 calendar days of the alleged occurrence or when the alleged discrimination became known to the complainant.
The allegation(s) must involve a covered basis such as race, color, national origin.
The allegation(s) must involve a program or activity of a Federal-aid recipient, sub-recipient, or contractor.
A complaint may be dismissed for the following reasons:
The complainant requests the withdrawal of the complaint.
The complainant fails to respond to repeated questions for additional information needed to process the complaint.
The complainant cannot be located after reasonable attempts.
Once Scott Appalachian Industries decides to accept the complaint for investigation, the complainant and the respondent will be notified in writing of such determination within 7 calendar days. The complaint will receive a case number and will then be logged into the records identifying its basis and alleged harm.
In cases where Scott Appalachian Industries assumes the investigation of the complaint, the agency will provide the respondent with the opportunity to respond to the allegations in writing. The respondent will have 10 calendar days from the date of the written notification of acceptance of the complaint to furnish his/her response to the allegation.
The final investigative report and a copy of the complaint will be forwarded to the appropriate State and Federal Agency and affected parties with 60 calendar days of the acceptance of the complaint.
Scott Appalachian Industries will notify the parties of its final decision.
If the complainant is not satisfied with the results of the investigation of the alleged discrimination and practices the complainant will be advised of the right to appeal to the appropriate State or Federal Agency.
